Order up! A fresh take on Buyer & Seller Order Management

With summer around the corner, we wanted to take advantage of the last vestiges of spring to do some cleaning! iOffer transactions are two-side, connecting buyers and sellers from around the world. Managing international orders can be daunting – language, currency and shipping all present special challenges. With that in mind, we redeveloped buyer and seller order management tools by simplifying interfaces and centralizing order information.

Order Summary 

We changed the look and feel of Order Summaries – you’ll find the status of your order and action items at the top of the page:

Order_Summary_Blog

As your order is processed, you can track the status from the timeline, located just beneath the Order Summary:

Order_Timeline_Blog

Need to contact the seller? User drop a note in Order Messages in the footer:

Order_Messages_Blog

Dashboard

Buyers have a new dashboard with the ability to manage Orders, Offers, Watchlist Items and Preferences in one place:

BDB_Overview_Blog

Seller Order Management 

We consolidated a number of seller tools into a single order management dashboard.

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From here you can review new orders, add shipping/tracking information, and file cancelation requests:

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Visit our knowledge base for more info on managing orders in your dashboard.

We’d love to hear from you about these features. Leave us your feedback on Twitter (@iOffer), Facebook (facebook.com/iOffer) or drop a note in our suggestion box (ioffer.com/info/suggestion_box).

 

Posted in iOffer, Tips, Tutorials

iOffer Mobile – Let your fingers do the shopping!

Today, we’re introducing mobile support for core buying features, including optimized search, item listings and shopping carts. Although most of iOffer is already accessible with mobile devices, our touch-friendly pages load quickly and are designed to allow you to search, scroll and swipe with ease.

iOffer Mobile: Item Detail

Visit from your smartphone or tablet and you’ll find mobile-optimized home and item detail pages and updated “Ask Question”, “Make Offer” and “Buy Now” features. We also updated shopping carts for mobile so you can add your favorite items and checkout later.

iOffer Mobile: Actions

From “Buy Now” and “Make Offer” to “Add to Cart” and “Ask Question”, iOffer makes buying a snap with intuitive mobile interfaces:

iOffer Mobile: Core features

The iOffer Mobile team will be releasing additional support, including improved category and store navigation – look out for these announcements in the coming months!

We’d love to hear from you about these features. Leave us your feedback on Twitter (@iOffer) or Facebook (facebook.com/iOffer).

Posted in Announcements, e-Commerce, iOffer, Tips, Tutorials | Tagged , , , , , ,

Welcome to a bolder, brighter iOffer

It’s almost summer — things are heating up and we’re pulling the wraps off our redesigned homepage. iOffer’s stylish new look delivers a vibrant, visual shopping experience. From Fashion to Electronics to Accessories, our tiled categories highlight things you love browse and buy.

iOffer_Homepage_2013

Looking for a specific brand or having trouble finding what you’re looking for? Search by designer or post a free Want Ad and let the world find it for you!

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As the leading social marketplace, we couldn’t resist showcasing the shopping conversation. Visit the recent comments section to see what are buyers saying.

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Hola. Konnichiwa. Bonjour. Guten Tag. How do you say hello? iOffer says it in 20+ languages — select your Country and Currency from the “Location Settings” in the redesigned footer.

New_Footer_iOffer_2013

So what’s next? iOffer is always looking for ways to enhance your shopping experience — we’re working on a number of intuitive and inspring custom features. Questions or comments? Let us know in the comments, message us at twitter.com/iOffer or visit facebook.com/iOffer

Posted in Announcements, Clothing & Accessories, Collectibles, e-Commerce, Electronics, Fashion, iOffer, Jewelry & Watches, Miscellaneous, Movies & Television, Music, Tips, Tutorials | Tagged , , , , , , ,