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Today’s Tip: Trouble logging in? Try this!

Posted on September 12, 2012 by Lisa

Hello iOffer friends! This last week some of you may have had trouble logging in to your account. The bugs have been found and fixed. However, if you are still having trouble, we’re here to help.

First, there’s a chance your account may have been suspended. If you think your account has been wrongfully restricted, please let us know so we can check it out.

If you have registered, but you do not have a user ID or do not know your password:
1.    Please check any junk mail or spam folders in your email for messages from reg@ioffer.com
2.    Try resetting your password here

If you have entered your user ID and password but are still unable to log in you should try the following steps:
1.    Check that you have entered your user ID and password correctly
2.    Ensure that you are using the most recent password
3.    Check that your web browser is not displaying a cached copy of the web page
4.    Check that your browser privacy settings to make sure you allow cookies

Need more information on the steps above? Go here for clarification, more tips, and how to enable cookies.

If you find a bug, we’d love if you’d take a second to file a bug report. We promise to fix it as soon as possible. We really appreciate all of your help and patience.

Remember: if you ever need a quick answer, our customer support team is here to help you out.

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This entry was posted in e-Commerce, iOffer, Miscellaneous, Tips and tagged bug, eCommerce, help, ioffer, iOffer Help, login, password, Sellers, tip, tips. Bookmark the permalink.
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New Year, New Look →
  • About iOffer.com

    iOffer is an online marketplace connecting buyers and sellers worldwide through open negotiations. Visit iOffer on the Web at: www.iOffer.com.
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    • Natural wood and capiz shell necklace: iofr.me/10nVEEm fb.me/NKSzwwEu 18 hours ago
    • I posted 5 photos on Facebook in the album "SPRING FLING!" fb.me/2tSQVWfDg 18 hours ago
    • RT @KulikMika: @iOffer Thank you very much!!!!!!!!!!!! Perfekt!!!!!!! 23 hours ago
    • @khadijr Hi Serwalo - you can vist us at iofr.me/mTiuPG or drop a note to helpdesk@ioffer.com or @iOffer_Help if you need support. 23 hours ago
    • @BigRoj9 Hi Roger - Visit iofr.me/mTiuPG to search for what you're looking for. Thanks! 2 days ago
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    • @migi_fi Hi - We created a Ticket w/ nformation on how to proceed. See Ticket #688975. Thanks! ^D 16 hours ago
    • @AlphaMaleSkills Hi - You should have received a notice when you logged into your account. Pls see Ticket #688360. Thx. ^D 17 hours ago
    • @purplekatt22 Hi - Looks like we received a payment of $15.45 8 days ago. Thanks. ^D 19 hours ago
    • @tchen002 OK - That isn't a pending txn. Looks like the buyer selected a payment method & hasn't returned to complete the purchase. Thx. ^D 1 day ago
    • @tchen002 Thanks for the note. Can you give a specific example from your account so we can take a look? ^D 1 day ago
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    In 2002, iOffer revolutionized e-Commerce by launching an open, negotiable marketplace. Our mission was to offer an alternative to confusing and high-priced auction sites by empowering people to buy, sell and trade on their own terms.

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